Help Center – Everything You Need to Know Before Your Visit

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Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs about Prins Eugens Waldemarsudde

Who was the original owner of Waldemarsudde?

The estate was the private residence of Prince Eugen, the youngest son of King Oscar II and a distinguished landscape painter.

When did the estate become a public museum?

Prince Eugen bequeathed the property to the Swedish state upon his death in 1947, and it opened to the public in 1948.

What kind of art is featured in the permanent collection?

The collection focuses on early 20th-century Nordic art, featuring thousands of works by Prince Eugen along with pieces by masters like Anders Zorn.

How many buildings make up the museum complex?

The complex includes five main structures, featuring the 1905 Mansion, a dedicated Gallery building, and a historic 18th-century linseed oil mill.

What is the significance of the linseed oil mill on the grounds?

It is a rare 18th-century wind-powered structure and remains one of only five such mills left in the world today.

Are there famous sculptures to see in the gardens?

Yes, the grounds feature over 40 works, including notable bronze casts such as Auguste Rodin’s The Thinker.

Is it possible to see the Prince’s actual painting workspace?

Visitors can view the Prince’s preserved top-floor studio in the Mansion where he created many of his famous landscapes.

What are the standard opening hours for the museum?

The museum is open Tuesday through Sunday from 11 AM to 5 PM, with extended hours until 8 PM every Thursday.

Is the museum open on Mondays?

The museum buildings and galleries are closed every Monday, though the surrounding sculpture park remains accessible to the public.

Can I pay for my tickets or cafe treats with cash?

No, Waldemarsudde is a card-only venue and does not accept cash payments in the shop, restaurant, or at the entrance.

Are pets allowed to accompany visitors inside the galleries?

Pets are not permitted inside any museum buildings, but they are welcome on a leash within the park and gardens.

Is there a place to store large bags or coats?

Complimentary lockers and a cloakroom are available near the entrance, as large bags and bulky outerwear are not allowed in the galleries.

What is the best way to reach the museum using public transport?

Taking tram line 7 to the final Waldemarsudde stop is the most direct and convenient method of arrival from the city center.

Are there dining options available on the estate?

The Prince’s Kitchen restaurant serves seasonal Swedish cuisine in the Mansion, and Café Ektorpet is open for refreshments on weekends.

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Tourism Tickets – Help Center